donate

 
 
 
May-June 2014
Certified Strong
In today's dynamic and competitive repair and parts supply marketplace, it is imperative that professional automotive recyclers take advantage of certification programs to communicate to the market that you are selling quality products that have been recovered, stored and packaged and shipped using accepted environmental and safety protocols.
Read More >
What Sort of Executive Are You?
Forward thinking leaders evaluate their employees and clients to help better understand work and personality types. Sales trainers try to understand the types of buyers their sales people are talking to and how those buyers will make purchasing decisions. Marketers try to understand the personality types and how those personalities will receive a message. Understanding the types of people one works with is important knowledge especially for executives
Read More >
New Generation— Igniting Change
Amber Elenbaas is not only a third generation recycler, she is also what is known as a Millennial or a Generation Y — the generation that was born between the years of 1982-2001. Her generation is the one that is currently flooding the marketplace and changing the dynamics of the work place. It's also the generation, like the ones before it, that is causing some perplexities as they differ in work styles, ways of communicating, and dress code. Elenbaas started her career in auto recycling by working for her dad, Ron Elenbaas, owner of Pete's Auto and Truck Parts, Inc. They worked together for six years and more than doubled their business's success that Elenbaas says both she and her Dad attribute to the support of their fellow auto recyclers and to attending Counts Business Consulting meetings with Robert and Chad Counts.
Read More >
 
Certified Strong
In today's dynamic and competitive repair and parts supply marketplace, it is imperative that professional automotive recyclers take advantage of certification programs to communicate to the market that you are selling quality products that have been recovered, stored and packaged and shipped using accepted environmental and safety protocols.


What Sort of Executive Are You?
Forward thinking leaders evaluate their employees and clients to help better understand work and personality types. Sales trainers try to understand the types of buyers their sales people are talking to and how those buyers will make purchasing decisions. Marketers try to understand the personality types and how those personalities will receive a message. Understanding the types of people one works with is important knowledge especially for executives


New Generation— Igniting Change
Amber Elenbaas is not only a third generation recycler, she is also what is known as a Millennial or a Generation Y — the generation that was born between the years of 1982-2001. Her generation is the one that is currently flooding the marketplace and changing the dynamics of the work place. It's also the generation, like the ones before it, that is causing some perplexities as they differ in work styles, ways of communicating, and dress code. Elenbaas started her career in auto recycling by working for her dad, Ron Elenbaas, owner of Pete's Auto and Truck Parts, Inc. They worked together for six years and more than doubled their business's success that Elenbaas says both she and her Dad attribute to the support of their fellow auto recyclers and to attending Counts Business Consulting meetings with Robert and Chad Counts.


Be a Cool Cat
The "coolest cat" around is the one that you send to support ARA University to lead the industry in education and advancement. In this unique giving opportunity, sponsored by the ARA Educational Foundation (ARAEF), auto recyclers are encouraged to donate catalytic converters by sending them to designated core partners who are partnering to turn those cores into cash for the benefit of ARAEF.


Make Your Online Reputation Sparkle
Every business has an online reputation, and the impact of this reputation goes further than most realize. You need to know whether yours is good or bad, and whether it's accurate or not. Then you can participate in the conversation and make sure your online reputation reflects well on your business. The bottom-line result is not only a better star rating, it's also increased revenue.


Preventing Fraud in Catalog and Internet Environments
In card-not-present environments, even though you can't see a customer's card, following a few simple procedures can reduce your risk. Technology such as Address Verification Service (AVS), Card Verification Value 2 (CVV2-Visa) and Card Validation Code 2 (CVC2-MasterCard) are available to help. When taking an order, ask customers for: - The card account number embossed on the face of the card. - The card's expiration date. - Street address and zip code


Fraud from the Outside
Don't fall prey to fraudsters and others trying to take advantage of your business with fraudulent returns and exchanges. Follow a few proven methods to protect your bottom line. The most important practice to remember is: when a customer requests a refund for merchandise purchased with a Visa® or MasterCard® card, you must prepare a credit card voucher to properly credit the cardholder's account. Properly crediting cardholders is the safest way to limit your exposure to fraud.


Fraud: Every Business is at Risk
At first when his wife said that Sergeant Willis was on the phone and had some questions, Reverend Bobby thought he might have run a red light and was caught by a traffic camera. Sadly, the actual problem was much graver. The police officer began to question him about Sue Hardy, the church's treasurer, and the role she played in the church's business affairs. It seemed that there were some suspicions of financial impropriety, and that Sue was the likely perpetrator.


 
Membership Software By:
Timberlake